E*TRADE — Pain Points (Archive Scan)

Generated 2026-03-25 14:58  ·  Subreddits: r/stocks, r/investing, r/options, r/etrade  ·  14 raw posts collected from archive

Pain Posts
5
of 14 collected · 9 soft signals
Avg Pain Score
4.6
regex + VADER sentiment + metadata
Top Complaint Phrase
"refund"
1× mentioned
Sentiment Breakdown 5 pain posts
Very Negative
5
Negative
0
Neutral
0
Positive
0
Top Subreddits by pain post count
r/etrade
5
Frustration Phrase Frequency top 15 phrases across pain posts
refund
1
scam
1
Leaderboard composite rank: pain×3 + reddit engagement
r/etrade ▲ 0 💬 26 pain: 6 Very Negative
refund
r/etrade ▲ 0 💬 46 pain: 4 Very Negative
r/etrade ▲ 0 💬 11 pain: 5 Very Negative
scam
r/etrade ▲ 0 💬 5 pain: 4 Very Negative
r/etrade ▲ 0 💬 3 pain: 4 Very Negative
All Pain Posts top 5 of 5 · sorted by pain score
r/etrade ▲ 9 💬 26 2026-02-04 pain: 6 Very Negative
I opened an E\*Trade checking account with the intention of opening a brokerage account as well and start trading on their platform. Instead of transferring funds from my current bank, I set up my IRS refund to be deposited in that account. Once that deposit hit this past Monday 2/2, I was able to use the account for 2 purchases and then the account got frozen. I submitted all my documents less th…
refund
Negative▲3 · my account also got restricted and i moved to charles schwab.
Very Negative▲3 · I find it almost criminal that they can hold up thousands of dollars for extended periods and give no update. It’s been 2 days, almost 3 and every time I call, the timeline changes and gets longer. I
Positive▲2 · I had to call them a few weeks ago after thousands of dollars worth of deposits, withdrawals, IRS payments, big lump sums into my account, etc. Finally one day I guess some of the bigger transactions
r/etrade ▲ 0 💬 11 2026-02-13 pain: 5 Very Negative
I opened an E\*TRADE account and deposited money ,shortly after my account was suddenly restricted without any clear explanation. Because of this restriction, my transfer was rejected and my credit card payment was delayed. I’ve never had a late payment issue before, and this happened directly because they blocked the transaction. They asked for ID verification. I sent a clear photo of my ID, but …
scam
Positive▲7 · 25 years and i have never had a problem, it does seem that some people are experiencing some delays getting new accounts fully active, but from what i have been Reading here its usually 2 weeks and mo
Positive▲3 · Creating an account and then immediately trying to *withdraw* money is a red flag. Why do people keep doing this?
Negative▲3 · The same rules apply. Opening an account, funding it from a previously unseen source, creating a payee and sending money there is what ACH fraud looks like. I understand your frustration, but any bank
r/etrade ▲ 0 💬 46 2026-02-09 pain: 4 Very Negative
So i have, in my family and Is eyes, a good tiny bit of money in my etrade. For one reason or another, they wont tell me what triggere dit, but a restriction was put on my account. Its frozen my account, my debit card, all of fthat so the money is stuck. thought to myself this shouldnt take long to clear up. days go by, then im finally told to upload some documents. not a problem, i do that immedi…
Very Negative▲18 · Fraud team ain’t in on weekends and documents are behind since they’re so backed up. This is regular
Positive▲15 · I feel like these posts come from people who are doing shady stuff or things that aren’t really normal.
Neutral▲12 · There are zero workers at etrade in India. Etrade even closed its Manila office 2-3 years ago. Every staff member is in the USA
r/etrade ▲ 0 💬 3 2026-02-18 pain: 4 Very Negative
Positive▲1 · Good for you hopes it works out for ya
Very Negative▲1 · Almost went over. Have the account...I don't like their platforms, charting is ok. Qualification: no data subscriptions to TOS.
Very Negative▲1 · No thanks, I ran like hell. The pigs want a million dollar minimum for their money market funds. I make almost $5k a year just parking money in VUSXX at E-trade, which Schwab doesn't allow. So no than
r/etrade ▲ 0 💬 5 2026-02-20 pain: 4 Very Negative
Have max rate checking account with them and use it to withdraw money when in emergency. I am traveling for work in Guam and had an emergency where I needed some cash. Guess what? Declined. Went to app to check just in case card was locked and I see different number. Pissed so I called them and they said, “the name of the new card that shows up in my app isn’t under my name and my card (the one in…
Positive▲2 · Hope you were nice to the guy doing his job answering the phone
Negative▲1 · Someone got onto one of my chase accounts a couple years ago. They had to cancel all the cards and issue new ones. In speaking with one of the reps, it appears someone just called in and claimed they
Negative▲1 · I had no reason not to be.
Soft Signals 9 low-scored posts — early or understated pain
r/etrade ▲ 2 💬 0 2026-02-02 pain: 2 Positive
Every week there’s a new issue with power E*trade platforms. Today, the main scanners never worked. Useless random scanners still worked, but the main “movers” section was down all day. Super frustrating
useless
r/etrade ▲ 17 💬 18 2026-02-12 pain: 1 Positive
Please allow us to buy fractional shares, every modern brokage app that is way crappier has this feature. I don’t want to leave for WeBull but I need fractional shares for how I invest.
Positive▲12 · Get your money up lol
Positive▲7 · E*trade caters to real investors. Real investors are not interested in fractional shares (unless of course you want to DRIP which already exists)
Positive▲7 · I don’t even understand why you would want a fractional share if you can buy a full share.
r/etrade ▲ 4 💬 6 2026-02-02 pain: 1 Positive
Power E\*Trade was updated this morning. They added Layout Manager. You can now save different layouts. It is under Tools.
Neutral▲4 · Does anyone know if it's possible to export out ET Pro's layout and port it to Power ET?
Negative▲4 · Did they fix the execution lag? If not then I'm still not using that trash. Market means market now not market three seconds from now.
Negative▲3 · For me, I usually do not get a lag. I just did a trade and it executed immediately. I have had times where there has been a lag and I miss the trade.
r/etrade ▲ 2 💬 15 2026-02-01 pain: 1 Positive
I don't know when it started — probably within the past week or two — but a "Morgan Stanley Team" option has appeared next to "support" on every E\*Trade page of mine. When I click it , it says I haven't been assigned to any financial advisor yet. So is this feature just an advertisement to steer users to their wealth management team for sales? I have no affiliation or cooperation with Morgan Stan…
Positive▲7 · Morgan Stanley owns Etrade now. My Etrade account gained a Morgan Stanley advisor team for bonds who have done a reasonable job. We have zoom calls maybe every 3-4 months.
Positive▲5 · Well, there you go. They're probably going to try and rope you in to move assets over.
Neutral▲3 · This is probably it, I didn't t have the vocabulary to explain what I want to get them to actually engineer it correctly. I'm decent at maths and once I felt I was better at it than the guy being paid
r/etrade ▲ 2 💬 19 2026-02-01 pain: 1 Positive
Positive▲5 · I just buy large quantities in spy and sell with 5-10% profit.
Very Negative▲3 · Yea I would have been gone that’s insanity
Neutral▲2 · That’s correct. Not everyday 3k but one day I traded over 15k cons 🤦🏻‍♂️
r/etrade ▲ 0 💬 3 2026-02-05 pain: 1 Positive
Before the upgraded power E\*Trade, the old one was better for me. Just wondering if there’s a way to access the old one somehow.
Very Negative▲1 · No they decided that this hot garbage is what they should provide. The delay in execution of a market buy or sell is insane and feels like payment for order flow on steroids
Negative▲1 · This new version is garbage, Been with etrade for 30 years , will be leaving soon, No way I can trade with this new version
Positive▲1 · I actually just changed to RobinHood this week. It’s very simple and easy, just as I’d want. I haven’t traded on it yet but it’s better than E*Trade was for me before the change to this Garbo. I’m exc
r/etrade ▲ 0 💬 3 2026-02-06 pain: 1 Positive
Positive▲3 · Wow. A whole month! Your portfolio should double if not more.
Neutral▲1 · Just to get out of the habit of looking at it everyday.
r/etrade ▲ 0 💬 3 2026-02-16 pain: 1 Positive
The number in “gain and loss” tab is absolutely incorrect Fidelity has such information Dividend, fixed income, short term and long term realized gain It will greatly help to prepay IRS taxes owned quarterly
Neutral▲2 · Look in the tax center
Neutral▲1 · Your 1099 consolidated that has all the info you need is in the tax center (if yours has been generated yet). If not, you should receive it by March 6
Very Negative▲1 · How’s the gains and losses page wrong? Thats literally what you’re looking for.
r/etrade ▲ 0 💬 31 2026-02-19 pain: 1 Positive
I’m considering using the E\*TRADE debit card more actively and wanted to hear from people who’ve actually used it for a while. A few things I’m specifically curious about: * How reliable has it been for everyday use (POS, online purchases, subscriptions)? * Any random declines or transaction issues? * Have ATM withdrawals and fee reimbursements worked consistently? What I’m most concerned about i…
Neutral▲6 · I move money in and out of E*TRADE all the time and I’ve never had an issue. I literally send money directly from my bank to E*TRADE weekly. It’s literally my check. I’d rather have my check out direc
Positive▲3 · I was trying to book flight tickets. Card declined multiple times. Got message to say YES it was me after 15 mins. Called customer service they said card is good to go. Keep declining. Used another ca
Neutral▲2 · For what it's worth, exactly a month ago, *nothing* /s was working in regards to debit cards. They were dealing with a migration to a new debit card management system and copious amounts of things wer